Pooja Muralidhara
Leader in AI and cloud computing program implementation
- Role
- Manager at DISH TV
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
About Pooja Muralidhara
Currently serving as Manager at DISH Network, leveraging over a decade of experience in technical program management, agile methodologies, and AI-driven solutions. Spearheading the AI agent program, focusing on proactive network issue identification, auto-remediation, and high-risk issue triage. Collaborated with cross-functional teams to streamline data readiness, align governance, and optimize AI use case intake processes, ensuring effective program execution and strategic alignment. Previously contributed as an Engagement Manager at AWS, facilitating multi-cloud transitions and deploying 5G Core NFs across multiple environments. Adept at leading SAFe workshops. Passionate about leveraging AI and cloud solutions to empower teams and drive organizational innovation through collaboration and strategic planning.
Experience
Manager
Aug 2023 — Present · Denver, CO, US
Own the NetChoice Proactive (AI agent) program - implementation of AI agent to proactively identifying the network issues, autoremediate low risk issues and triage solution team to high risk issues.o Orchestrated and lead PI Planning discussions to align business context, vision and priorities among 5 project managerso Strategize alignment, governance, and execution of parallel initiatives across multiple incrementso Implement Model based lifecycle for AI program implementationo Collaborate with Database champions to streamline inventory streams - logs/metrics/traces/ticket history for datareadinesso Partner with cross-funtional stakeholders to prepare AI use case intake from multiple Remote field managers.o Co-ordinate with IBM Watson team to integrate ChatOps for Bi-directional sync with ServiceNow/Jirao Prepared an executive dashboard that can show: MTTA/MTTR, incident volume,% auto-triaged,% auto-remediated,SLO breaches that can be avoided Partner with leadership team, CXO level, for planning cycles for Enterprise level Initiatives, policy alignment, KPI evaluation,annual and quarterly business reviews (QBRs and ABRs) and Pilot program launch strategy. Establish standardized PMO frameworks (Scrum-of-scrums), methodologies, and governance (RACI at business unit level) processes
Education
Texas Wesleyan University
MBA, Data Analytics with AI
Visvesvaraya Technological University
Bachelor of Engineering - BE
Gies College of Business - University of Illinois Urbana-Champaign
Master’s Degree, Management
Skills
- Abap
- Sap Portal
- Webdynpro
- Sap Netweaver
- Sap R/3
- Requirements Analysis
- Java
- Software Project Management
- Sap Srm
- Sap Mdm
- Sap
- Erp
- Business Analysis
- Enterprise Portals
- Business Process
- Business Intelligence
- Sap Erp
- Solution Architecture
- Sap Implementation
- Sdlc
- Agile Project Management
- Agile Methodologies
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.