Pooja Mundhekar
Product Design @Mastercard | Customer Experience Strategy | Research | Interaction Design | 6+ Yrs in Fintech, LMS, eCom | Driving Innovation & Scalability | Ex-Global Payments
- Role
- Senior Specialist, Product Experience Designer at Mastercard
- Location
- Pune, MH, IN
- LinkedIn followers
- 500 followers
About Pooja Mundhekar
Currently leading Product Design at Mastercard, crafting seamless UX strategies for global transaction investigation platform used across 200+ countries. With a deep focus on payments, cross-border transactions, and the full payment lifecycle, I\'m specializing in simplifying complex payment research journeys into intuitive, data-driven experiences, driving efficiency, customer satisfaction, and business value for empowering issuers & acquirers— About MeI\'m passionate about connecting with people, hearing their stories, and sharing my own. My enthusiasm lies in designing intuitive and visually compelling interfaces that drive results. I\'m committed to continuous learning and growth in this dynamic field. Professional ExperienceWith 6+ years in UX, I’ve led design efforts across Fintech, eCommerce, LMS, Martech, and Hospitality, crafting experiences that are both user-centered and business-aligned.I bring a collaborative mindset and a strong eye for detail. My core strengths:~ Intuitive UI Design (my favourite part!) backed by solid UX thinking~ User Research, IA, Wireframing, Prototyping & Usability Testing using various frameworks~ Web Accessibility & Scalable Design Systems~ Cross-functional collaboration in Agile teams~ Smooth Design-to-Dev handoffs & process facilitation~ Mentoring junior designers, helping them level up in UX strategy and execution. How I Found My Path in DesignThough drawing & painting were hobbies of mine from a young age, it wasn\'t until I realised the vast potential of design beyond mere aesthetics that I decided to turn my passion into a career. With a Bachelor of Fine Arts in Applied Arts, I was captivated by UI & UX Design during college and quickly began my professional journey. Over the past 5+ years, I\'ve dedicated myself to creating impactful and user-centered experiences. When I\'m Not Working.I love dancing, which I see as a powerful form that engages me on multiple levels. While I don\'t dance often, every step I take is heartfelt and invigorating.In addition, I have a lately realised my passion for traveling, which has recently become a significant part of my life. My journeys around the world have enriched my understanding of diverse cultures and broadened my perspective, which I find incredibly valuable both personally and professionally. Exploring new places not only rejuvenates me but also enhances my ability to design with a global mindset.
Experience
Senior Specialist, Product Experience Designer
Feb 2026 — Present · Pune City, IN
Education
Bharti Vidhyapeeth's College of Fine Arts
Bachelor of Fine Arts - BFA, Applied Arts | Specialisation in UX & UI Design
2015 — 2019
Kendriya Vidyalaya
12th, Science
Kendriya Vidyalaya
10th
2013 — 2013
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