Pooja Kumar
HR Strategy & Operations | Wingstop
- Role
- Director, HR Strategy & Operations at Wingstop Restaurants Inc.
- Location
- Dallas, TX, US
- LinkedIn followers
- 500 followers
About Pooja Kumar
Over the last 14 years, I’ve built a reputation as the go-to operator for solving big, messy problems—whether that’s standing up Meta’s global layoff response infrastructure, building an Agile HRBP team at Bristol Myers Squibb in under a year, or developing a financial crime framework that helped law enforcement take down a trafficking ring.I partner directly with the C-suite and senior executives to lead large-scale transformation across People Strategy, Risk & Compliance, Trust & Safety, and Strategic Operations. I lead from the center—aligning cross-functional teams, bridging business and tech, and ensuring the right decisions get made at the right altitude. A FEW DEFINING WINS: Launched Meta’s Ops & Technical Readiness Command error rate during historic layoffs🧬 Built and scaled an Agile HRBP team at BMS—deployed 10 HRBPs across 30+ teams in under 12 months Architected Hyperwallet’s global financial crimes program—enabled $70M international expansion Authored SARs at AmEx that led to the arrest of a terrorist and the takedown of a human trafficking ring🧭 Drove cross-functional workforce planning for 10.6K+ employees at Meta—aligning Talent, People, Finance & Product SKILLS & FOCUS AREAS: Strategic Planning & Forecasting Risk Management | Trust & Safety | Compliance Global Cross-Functional Team Leadership Workforce & Capacity Optimization🧠 Executive Readouts & Strategic Influence KPI Development & Operational Governance Organizational Design & Transformation Agile, Scaled Agile (SAFe), and Waterfall DeliveryWhether it’s in a boardroom, command center, or on a whiteboard, I thrive where complexity meets opportunity. Let’s connect if you’re seeking a strategic partner who leads with purpose—and delivers with precision.
Experience
Director, HR Strategy & Operations
Jan 2026 — Present · Dallas, TX, US
Education
Villanova University Charles Widger School of Law
Doctor of Law - JD
Rutgers University
Bachelor of Arts - BA, Psychology, Political Science
Skills
- Marketing Research
- Argentine Tango
- Aml
- Finance
- Sar
- Leadership
- Fraud
- Legal Writing
- Banking
- Risk Management
- Due Diligence
- Management
- Anti Money Laundering
- Financial Services
- Financial Risk
- Mediation
- Legal Research
- Volunteering
- Analysis
- Kyc
- Compliance
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