Pooja Hegde
Manager @ Acquia
- Role
- Manager Dxp Support at Acquia
- Location
- Navi Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Pooja Hegde
With over 18 years of professional experience, I stand as a Manager at Altera Digital Health, committed to enhancing IT infrastructure through strategic cloud solutions and automation. My mission aligns perfectly with Altera\'s ethos of pioneering digital health advancements. I bring a wealth of expertise in cloud infrastructure, backed by a PRINCE2® certification, to lead teams towards operational excellence. My approach is rooted in fostering an environment that values collaboration, innovation, and efficiency.Currently, I oversee three teams dedicated to IT operations optimization in both traditional and cloud-based environments. My role involves spearheading the development of automation tools, which has significantly improved productivity by reducing manual workload. I also manage certificate lifecycle processes to ensure continuous, compliant operations. These responsibilities underscore my skills in technical support, cross-team collaboration, and effective communication, all of which are critical to our success in streamlining healthcare technology services.
Experience
Manager Dxp Support
Jun 2025 — Present · Mumbai, IN
Education
Shree Ram Vidyalaya
Secondary school Certificate
2003
Sushiladevi Deshmukh vidyalaya
Higher secondary School
2005
SVKM's Narsee Monjee Institute of Management Studies (NMIMS)
Bachelor of Business Administration - BBA, Business Administration and Management, General
Skills
- Microsoft Office
- Microsoft Excel
- Microsoft Word
- Powerpoint
- Customer Service
- Outlook
- English
- Public Speaking
- Strategic Planning
- Microsoft Exchange
- Servers
- Technical Support
- Troubleshooting
- Team Management
- Operating Systems
- Windows Server
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