Pooja
Retail Store Manager @GLENTEL Inc.
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WORK HISTORY
Retail Store Manager @GLENTEL Inc.
Cambridge, ON, CA
Manage daily operations of a busy wireless retail store representing Rogers, Bell, and Virgin Mobile• Lead and coach sales associates to achieve and exceed monthly targets• Train team on products, customer service, and sales techniques• Handle customer escalations and ensure a high level of satisfaction• Oversee inventory, merchandising, and cash management• Analyze sales data to drive performance and identify growth opportunities• Ensure compliance with corporate and carrier policies
EDUCATION
Panjab University,Chandigarh
BSc - Bachelor of Science
Conestoga College
Graduate Certificate
ABOUT POOJA
Experienced Technical Support Specialist with a passion for problem-solving and providing exceptional customer service. Skilled in diagnosing and resolving technical issues, I thrive in fast-paced environments where I can leverage my strong communication skills to assist users effectively. With a solid foundation in IT systems and hardware/software troubleshooting, I am committed to ensuring seamless operation and user satisfaction. Let\'s connect and explore how my expertise can contribute to your team\'s success.
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