Pooja Singh

About Pooja Singh

With over 9 years of experience in contract management and supplier governance at…

Experience

1. Assistant Contract and Commercial Manager

   Unilever

   Oct 2016 — Present · Bengaluru, IN

   Contract Management, Debt Management.Supplier Strategy and Performance (SSP) team helps manage the business relationships and contracts for ETS’ strategic vendors. PRE-CONTRACT• Work with Service delivery and Procurement teams as required in the specification of new or amended services and the identification and selection of suppliers.POST-CONTRACT: SUPPLIER GOVERNANCE• Operate an effective governance model for managing the supplier relationships within the portfolio.• Operate an effective supplier management command structure and escalation process, to ensure that the requisite operational methods, procedures, facilities and tools are established, reviewed and maintained. Procures goods/services necessary to ensure the continuity of the service.• Ensure proper monitoring of supplier services at an aggregated level and initiates actions, including the enforcement of any penalty clauses, to bring services back into line or to terminate them.• Ensures that the service providers resolve commercial and performance related issues that impact on their aggregated service delivery.• Leads Contract Compliance and Commercial review meetings with suppliers and meets key stakeholders regularly to monitor progress against issues and to ensure that an agreed levels of performance is maintained.• Hold supplier and stakeholders to account to minimize value leakage on account of non compliance to contractual obligations.• Ensures that quantitative and qualitative data is collected to monitor the suppliers’ performance against agreed requirements, publishes the results, and initiates actions based on results. Ensures that subjective views of suppliers’ performance by own staff and the key are taken into account. Publishes the results of performance and service improvement reviews.• Process owner for-o Supplier Governance o Service Performance Managemento Issue Managemento Continuous Improvement and Innovation Managemento Governance Reporting & Review

Education

• Delhi University

  B.COM(P), Commerce

  1999 — 2002

• Indira Gandhi National Open University

  Master of Business Administration (M.B.A.), Finance and Financial Management Services

  2007 — 2010

• Indira Gandhi National Open University

  Master of Business Administration - MBA, Finance and Financial Management Services

Skills

• Account Reconciliation
• Training
• Teamwork
• Mis
• Employee Engagement
• Performance Appraisal
• Performance Management
• Accounting
• Variance Analysis
• Finance
• Accounts Payable
• Business Development
• Invoicing
• Target Costing