Pooja Singh
Seasoned Business Leader driving revenue growth and client relationships | GCC | GTM
- Role
- Business Development & Sales at Genisys Group
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Pooja Singh
Experienced Contact Center Expert with a demonstrated history of working in multiple industries. Skilled in Negotiation, Management, Coaching, and Sales. Extensive experience managing multiple client relationships across various locations and an advocate for Process Optimization to lead multiple transformations. Specialties: • People Management and Development • Service Delivery and Performance Management • Relationship and Sales Management • P&L Management Rich experience in DTH, Telecom, Logistics & Ecommerce, Life insurance domain managing Call Center – Inbound / Outbound, Outsourcing, Vendor Management, Sales Operation, Order Management, P&L Management, Service delivery operations, Budgeting / Forecasting & Process Transition, Set objectives for the HR team and track progress * Design and implement company policies that promote a healthy work environment. Employ * Develop compensation and benefits plans Employee engagement. Grievance handling. Vendor management experience Campaigns/Processes : Credit card | Insurance |DTH| Hospitality | Banking | Neo Banking | Logistics | Frieght forwarding | Education | Fintech |Ecommerce
Experience
Business Development & Sales
Mar 2024 — Present · Bengaluru, IN
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