Pooja Rastogi
Manager || FinTech | Digital Payments Expert | Enterprise Business | Product Solutioning | Farming | Key Account Management | Partnerships & Alliances | Ex. Convergys. (International BPO)
- Role
- Manager (Key Accounts) at Payu Fintech Payments Portfolio Management at PayU
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Pooja Rastogi
Experienced Key Account Manager at PayU focused on Enterprise & Mid-Market segments with…
Experience
Manager (Key Accounts) at Payu Fintech Payments Portfolio Management
May 2015 — Present · Gurugram, IN
Building and maintaining strong relationships with clients> Understanding and fulfilling client needs and objectives> Acting as the main point of contact for clients> Scheduling and attending regular meetings with clients to discuss progress and identify new opportunities> Managing a portfolio of client accounts and ensuring customer satisfaction> Working closely with other internal teams, such as sales, marketing, and customer support, to ensure seamless customer experience> Identifying upselling and opportunities to maximize revenue> Managing and resolving any client complaints or issues> Monitoring and analyzing client activity and providing performance reports> Keeping up to date with industry trends and competitor activity to provide insights and recommendations to clients> Assisting in the development of sales strategies and targets> Providing training and support to new and existing clients on products or services offered> Maintaining accurate records of all client interactions and transactions> Connecting with business owners, CEO, CBO or CFO, decision makers & explaining the product.> Achieved sales targets in line with the target established for the area in terms of revenues & volumes.
Education
Algappa University
Bachelor's degree
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