Pooja Rao
CS Operations at Amazon
- Role
- Sr Customer Support Specialist at ADP
- Location
- Pune, MH, IN
- LinkedIn followers
- 500 followers
Experience
Sr Customer Support Specialist
Aug 2023 — Present · Pune, IN
Key Responsibilities- Respond to customer inquiries and resolve issues in a timely and professional manner- Manage multiple customer interactions simultaneously, prioritizing tasks to meet productivity and quality standards- Provided technical support and troubleshooting for time and labor management systems- Collaborate with internal teams to resolve complex customer issues with timely follow ups- Gather customer feedback to identify areas of improvement.
Education
Kroot Memorial High School
Maharashtra Borad, SSC
Savitribai Phule Pune University
Bachelor of Commerce - BCom
2018 — 2021
Sinhgad Institute Of Management
HSC, Bachelor of Commerce
2016 — 2018
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