Pooja Rani
Operations Professional | Accounts Payable, Procurement & Customer Service Expert | Streamlining Business Processes
- Role
- Sr Manager at Jpfl Films Private Limited
- Location
- Pune, IN
- LinkedIn followers
- 500 followers
About Pooja Rani
Experienced Customer Service Operations professional with a focus on the APAC market…
Experience
Sr Manager
May 2025 — Present · Gurugram, IN
Handling Export and Domestic Sales Operations, ensuring smooth order processing, documentation, and logistics coordination.2.Lead a team of 7 members, providing guidance, performance feedback, and process training to improve efficiency.3.Resolved customer complaints with a focus on root-cause analysis, long-term corrective actions, and service recovery.4.Coordinated cross-functionally with finance, logistics, sales, and supply chain teams to streamline operations.5.Implemented process improvements that reduced cycle times and improved customer satisfaction.
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