Pooja Rai
Srm Functional Consultant & Coupa Consultant @Tata Consultancy Services
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WORK HISTORY
Srm Functional Consultant & Coupa Consultant @Tata Consultancy Services
Pune, IN
Support role in SRM 7.0 version. Good at solving the workflow related issues and having strong debugging skills Participated in daily calls with the client for the status update and requirement finalization Experience in preparation of documentation that includes areas of system test cases and test results and training manuals and providing training for business and end users in SAP SRM. Strong communication skills, analytical and problem solving skills with my techno functional skills. Work History: Project profile# 1- SRM SuccessFactors Interface Role - SAP SRM Functional consultant from 01/04/2020 to 28/12/2020 Client - Akzonobel | Employer - TCS Project Description: Approval description based on new custom tables. Built to be done as per scope of building new workflow, rather existing workflow will not be impacted also, any other existing functionalities of application or existing program logic will not be changed. Contribution: • Prepared several test scripts for functional testing in different testing cycles and shared UAT test cased to client. • Actively participated in explaining the business team members about the test scripts. • Helped the business users to resolve issues during testing. • Involved in analyzing and solving the error raised by business users. • Helped the business users facing issues in understanding new SFAPPROVAL flow & issues related SF Flow. • Preparation of the KNA document for the repeated issues occurred.
EDUCATION
Samrat Ashok Technological Institute
Bachelor of Engineering, Non-Profit/Public/Organizational Management
ABOUT POOJA RAI
Having 7 years of experience in SAP SRM / Coupa in TCS. Excellent reputation for resolving problems and improving customer satisfaction. Working in Projects extending working Hours. Achieving Compliments every month. Supportive and Enthusiastic team player dedicated to functional process and efficiently resolving issues.
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