Pooja Naidu
Client Support Lead at DistilINFO Publication Industry News, Views, and Interviews
- Role
- Client Support Lead at Distilinfo Publications
- Location
- Bengaluru, IN
- LinkedIn followers
- 500 followers
About Pooja Naidu
As an experienced client support lead and backend support professional, I have a proven…
Experience
Client Support Lead
Mar 2021 — Present · Karnataka, IN
Client Support Lead at DistilINFO Publication (2 years)Managed a portfolio of 50+ clients and delivered exceptional customer serviceCoordinated with internal teams to ensure the timely delivery of products and servicesImproved customer satisfaction by 20% through proactive communication and problem-solvingCustomer Support Representative at DistilINFO Publication (3 years)Provided top-notch customer support to clients via phone, email, and chatHandled client complaints and resolved issues in a timely mannerDeveloped and maintained relationships with clients
Education
Royal Distance University
D.ed
2016 — 2018
Vijayanagara Sri Krishnadevaraya University, Bellary
B.com
2012 — 2014
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