Pooja Murarka

Product Trainer @Jonas Club Software

Toronto, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

May 2022 — Present

Product Trainer @Jonas Club Software

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Toronto, ON, CA

EDUCATION

2011 — 2012

Durham University Business School

Master's degree, Human Resources Management

1991 — 2003

St Teresas Convent High School

School

2005 — 2008

Mithibai College

B.com, Commerce Major in Accounts and Business Communication

ABOUT POOJA MURARKA

Energetic, tech savvy and passionate Learning and development professional working to accomplish business goals by developing and implementing learning solutions across diverse work environments.CAREER HIGHLIGHTS - Collaborated with retail management to identify learning needs and design store specific learning solutions which increased store conversion by 2% YoY-Identified skill and performance gaps and designed comprehensive competency based learning strategies for junior and middle management which resulted in an increase of 4% on the performance index -Assisted instructional designers with creation of rapid eLearning modules using Articulate Storyline authoring tool, similar to Adobe Captivate to construct on-boarding and compliance curriculum which resulted in an increase of 44% trained employee coverage-Revised strategy for the delivery of product knowledge sessions which led to a saving of 13% on overall cost-Collaborated with the recruitment team to design the onboarding kit and improve new hires experience which resulted in infant attrition by 6% YoY-Facilitated the largest classroom session of 300 employees on Sales and Customer Service Program and recorded a positive NPS score and qualitative feedback.FUNCTIONAL & TECHNICAL SKILLS-Training Need Analysis -Gamification in Adult Learning-Performance Measurement & Reporting-Content Planning and Development -Project Management -Learning Management System (LMS)-Instructional Designing (ADDIE)-Articulate StoryLine-Adobe Premier and Camtasia for video creation-Microsoft Office and G- Suite I am confident that my values of integrity, respect, innovation and agility would help me fit and flourish in progressive and dynamic organisation culture.

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Pooja Murarka — Product Trainer at Jonas Club Software in Toronto, ON, CA | Unifers