Pooja Lal

Role
Head of Customer Service at Koovs.Com
Location
Gurugram, IN
LinkedIn followers
500 followers

About Pooja Lal

Experienced Head Of Customer Service with a demonstrated history of working in the…

Experience

  1. Head of Customer Service

    Koovs.Com

    Oct 2015 — Present

Education

  • Delhi Public School - Noida

    Class XII, Science

    1982 — 1993

  • Delhi University

    BSC(Bot)Hons, Botany

    1993 — 1996

Skills

  • Bpo
  • Project Planning
  • Human Resources
  • New Business Development
  • Retail
  • Recruiting
  • Budgets
  • Team Leadership
  • Project Management
  • Crm
  • Real Estate
  • Account Management
  • Customer Relations
  • E-Commerce
  • Customer Satisfaction
  • Forecasting
  • Training
  • Marketing
  • Customer Experience
  • Vendor Management
  • Business Strategy
  • Sales
  • Mis
  • Marketing Strategy
  • Call Centers
  • Customer Service
  • Employee Engagement
  • Team Management
  • Strategy
  • Market Research
  • Coaching
  • Property Management
  • Business Analysis
  • Business Development
  • Business Planning
  • Outsourcing
  • Change Management
  • Process Improvement
  • Lead Generation
  • Operations Management

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Pooja Lal — Head of Customer Service at Koovs.Com in Gurugram, IN | Unifers