Pooja Kumari
Incident Manager & Change Manager | Knowledge in ITIL & Major incident Handling| 24/7 crisis Resolution| Reducing MTTR & Improving SLA Performance| 4 Years Experience in an Incident and Change Management role.
- Role
- Incident Manager at Ericsson
- Location
- Patna, BR, IN
- LinkedIn followers
- 500 followers
OperationsView LinkedIn profile
Experience
Incident Manager
Jul 2022 — Present · Noida, IN
Education
Indira Gandhi National Open University (IGNOU), Delhi
Master of Business Administration - MBA, Operations Management
netaji subhas institute of technology,Patna, Bihar
btech, Computer Science
2015 — 2019
Netaji Subhas Institute of Technology
Bachelor of Technology, Computer Engineering
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