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Pooja Khare

Supply Chain Leader | Cross-border Logistics Expert | Project Management Leader| Global Vendor Manager

Role
Program Manager at Amazon
Location
Bengaluru, KA, IN
LinkedIn followers
500 followers
General Business & ManagementView LinkedIn profile

About Pooja Khare

Experienced Program Manager adept at enabling FBA sellers based out of India to export to the US market. Skilled in onboarding cross border logistics vendors on Amazon Seller Central and managing vendor performance to drive successful cross-border ecommerce operations. Managing global stakeholders.

Experience

  1. Program Manager

    Amazon

    Jan 2023 — Present · Bangalore, IN

    Onboarded 4+ logistics vendors on 2 marketplaces - US & EU on Amazon Seller Central to enable exports for Indian FBA sellers.Managed vendor performance, monitoring 12 KPIs including on-time delivery, seller feedback, end to end shipment tracking, vendor payments and seller reimbursement process.Achieved 92% on-time delivery rate ( 90% Goal). Increased seller satisfaction score to 4.3/5 in 2023 (was 2.5 in 2022) for partnered carriers.Streamlined onboarding process, reducing average vendor onboarding time by 36% via standard API integration processConducted monthly training sessions for INGS Sales and vendor team which increased program imprints by 202% and led to 45% adoption (V/S 32% in PY)

Education

  • Christ University, Bangalore

    Master of Business Administration - MBA, International Business/Trade/Commerce

    2013 — 2015

  • Christ University

    PGDM, International Business

    2013 — 2015

  • Technical University of Applied Sciences Würzburg-Schweinfurt (THWS)

    Master of Business Administration - MBA, International Business

  • Delhi Institute of Hotel Management

    Bachelor of Science (B.Sc.), Hotel and Hospitality Admin.

    2008 — 2011

Skills

  • English
  • Time Management
  • Powerpoint
  • Microsoft Excel
  • Customer Service
  • Market Research
  • Hotel Management
  • Microsoft Word
  • Outlook
  • Public Speaking
  • Budgets
  • Concierge Services
  • Microsoft Office
  • Windows
  • Photoshop
  • Teaching
  • Html
  • Strategic Planning
  • Negotiation
  • Public Relations
  • Sales
  • Customer Relations
  • Content Writing
  • Digital Marketing
  • Team Management
  • Teamwork

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Pooja Khare — Program Manager at Amazon in Bengaluru, KA, IN | Unifers