Pooja Gupta

About Pooja Gupta

Process excellence lead with focus on new age technology products to enable and optimise…

Experience

1. Assistant Vice President

   Genpact

   Jul 2021 — Present

   Leading the Contact MDM Data Center of Excellence, overseeing a team of data professionals. • Developed and executed data management strategies to ensure data accuracy, consistency, and reliability across the organization. • Implemented and controlling data governance policies and procedures. • Collaborating with cross-functional teams to identify and resolve data quality issues, enhancing overall data integrity. • Spearheading data integration and migration projects, delivering on-time and within budget. • Managing the technology operations for marketing and sales departments, aligning technology solutions with business goals. • Overlooking the selection, implementation, and optimization of marketing and sales technology stack. • Implemented automation solutions to streamline marketing and sales processes. • Collaborated with stakeholders to define and prioritize technology initiatives, ensuring alignment with organizational objectives. • Lead Nurturing and Marketing Automation • Ensure data security and compliance with relevant regulations by defining and enforcing security protocols within multiple platforms used. • Vendor and Stakeholder Management: Collaborate with vendors and stakeholders to assess and implement new tools, features, or integrations as needed.