Pooja Godwal
Technical Consulting Engineer
- Role
- Cisco Tac Engineer at Capgemini
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
Experience
Cisco Tac Engineer
May 2022 — Present · IN
Engaged with diverse cisco customers and partners, providing comprehensive support and assistance in resolving complex issue related to Cisco securit products ISE, Anyconnect, iron port and Cisco enterprise product like ISR, Catalyst switches, WLC, Collaboration products like CUCM, Unity Connection ensuring optimal performance. Conducted training sessions for new joiners facilitating a smooth onboarding process and equipping them with esstential skills. Managed technical issues promptly, coordinating with cross-functional teams to ensure efficient problem resolution. Mentored and guide team members fostering a collaborative work environment and enhancing their professional development.
Education
Rajasthan Technical University (RTU), Kota
Bachelor's degree
2014 — 2018
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