Pooja Dokuri
Business Analyst
- Role
- Business Account Associate Analyst at Apple
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Pooja Dokuri
I am a results-driven Senior Business Analyst with 7+ years of experience supporting…
Experience
Business Account Associate Analyst
Feb 2025 — Present · NY, US
Manage client accounts, maintain relationships, and ensure customer satisfaction.Address inquiries, resolve issues, and provide support to business clients.Assist the sales team with proposals, order processing, and business development.Track account performance, generate reports, and analyze data for trends and opportunities.Handle billing, monitor payments, and ensure invoice accuracy.Maintain contracts, agreements, and essential business documentation.Coordinate with internal teams such as sales, marketing, and customer service.Ensure compliance with company policies and industry regulations.Conduct market research on industry trends, competitors, and customer preferences.Identify opportunities for upselling products/services and enhancing customer retention strategies.
Education
Osmania University
Bachelor of Commerce - BCom
2017 — 2020
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