Pooja Chimnani
Senior Manager - Cyber Security| Manager at UpGrad Private Limited | PGDM - ITM| B.Com Finance (Mumbai University) | Sales & Growth Strategist | Revenue Optimization & Client Acquisition Expert | Award-Winning Leader
- Role
- Manager - Sales at upGrad
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Pooja Chimnani
I am currently a Team Manager at UpGrad Private Limited, where I drive significant…
Experience
Manager - Sales
Aug 2020 — Present · Mumbai, IN
Generated over 12 crore ($1.5 million) in yearly sales revenue,achieving an 80% YoY growth by acquiring 100+ global clientsthrough diverse sales models.• Expanded outreach to a pipeline of potential clientsacross multi-channel platforms, leading to a 10% growth in MonthlyActive Users (MAUs).• Increased Average Revenue Per User (ARPU) by 25% throughupselling and cross-selling strategies tailored to client needs.• Achieved a consistent 5% Month-over-Month (MoM) increasein conversion rates, enhancing overall admissions and revenuestreams.• Improved Client Lifetime Value (CLV) by 15% through personalized engagement strategies, ensuring a 10% Year-over-Year (YoY)boost in retention rates.• Successfully led a team of 5, driving team-wide productivity improvements of 30% YoY.• Onboarded and trained 20+ new hires, equipping them withsales techniques, product knowledge, and customer engagementbest practices.• Conducted 30+ training programs and webinars for professionalsover 120+ learners to achieve their career goals with satisfactionscores by 15%.• Launched new product marketing strategies, driving a 30% increase in sales within the first quarter of each product’s release.• Migrated client relationship tracking processes to CRM, reducingmanual data errors by 25% and improving OE by 30%.• Honored with multiple accolades for leadership, strategy execution, also attained for Best Manager Award for 3 consecutivequarters and driving team success.
Education
Mumbai University Mumbai
Bachelor of Commerce - BCom, Accounting and Business/Management
ITM Group of Institutions
Masters of Business Administration, Accounting and Business/Management
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