Pooja Chhatriwala
Salesforce Developer @Blue Sigma Software Solutions
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WORK HISTORY
Salesforce Developer @Blue Sigma Software Solutions
Blue Sigma Software SolutionsDelivered Salesforce solutions across internal operations and multiple client environments, focusing on automation, integrations, and data integrity.Internal ProjectOwned Salesforce platform, ensuring performance, reliability, and user adoptionImplemented Flow automation, reducing manual processes and improving efficiencyManaged security model (users, roles, profiles, permission sets)Built dashboards and reports to support sales pipeline and operational insightsEstablished data governance practices to improve data qualityLed integrations with internal tools and managed releases (sandbox, deployments)Partnered with stakeholders and conducted user training to improve adoptionClient: Churchill DownsOwned Salesforce platform and automated processes using Flow, reducing manual effort by 25–30%Built dashboards and integrated external systems for real-time data visibilityEnhanced user experience using LWC and VisualforceClient: Cummins Inc.Designed scalable solutions using Apex, LWC, and Flow, improving functionality by 30%Automated workflows, increasing efficiency by 20–30%Led integrations with external systems and improved data accuracy by 40%Managed deployments using CI/CD tools (Jenkins, Copado)Client: NRL MortgageConfigured Salesforce for lead and opportunity managementAutomated workflows using Flow and approval processesIntegrated third-party systems and built reports for business insights
EDUCATION
Sullivan University
Master's degree, Science Management
Campbellsville University
MSITM
ABOUT POOJA CHHATRIWALA
I’m a Salesforce Administrator who enjoys turning complex business processes into simple, scalable solutions. With 5+ years of experience across Sales Cloud and Service Cloud, I’ve built a strong foundation in automation (Flow), data integrity, and system optimization. What sets me apart is my ability to combine declarative expertise with technical skills like Apex, LWC, and integrations—allowing me to design solutions that are both efficient and scalable. I’ve helped teams reduce manual work, improve data accuracy, and gain better visibility through dashboards and reporting. I also enjoy working closely with stakeholders to understand their needs and build solutions that truly support their day-to-day work. I’m particularly interested in roles where Salesforce plays a central role in driving business impact and where I can continue to improve systems, processes, and user experience.Open to long-term opportunities where I can grow and contribute to impactful Salesforce solutions.
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