Pooja Chaudhary Majmudar
Consulting | Solutions, Sales Enablement & Strategy | Business Research | Customer Experience
- Role
- Senior Vice President, Solutions & Strategy (Us Markets) at TP
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Pooja Chaudhary Majmudar
2 decades of work experience in CX and Process Improvements - Proven expertise in Operations and Project Management along with Quality & Process Improvements (COPC and LSS), Training, WFM, Account and Client Management- Hands on experience to manage all delivery aspects and working in start ups- Software Application Design, Strategy and deployment Core Competencies- Customer Success, Project Management, Process Re-engineering - Diagnostics & Consulting, Operations Management, Customer Journey mapping, Product and Process design, Client Engagement, Thought Leadership, Intricate understanding of CX business (Voice and Non Voice) CRM Implementation & Management. LSS And COPC / Black belt trained.
Experience
Senior Vice President, Solutions & Strategy (Us Markets)
Jan 2025 — Present · Mumbai, IN
Education
Calcutta University
Graduation, Political Science
1999 — 2001
Ashok Hall Girls' School
Class XII
Indian Institute of Management, Kozhikode
Strategic Management for Senior Leadership, Strategic thinking, Digital Transformation, Business understanding and Responsible Leadership
QAI Global
Black Belt , LSS
2015 — 2015
IMM Kolkata
Diploma, Travel and Tourism Management
1999 — 2000
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