Pooja Basantani
HR Service Delivery Analyst at Accenture
- Role
- HR Service Delivery Analyst at Accenture
- Location
- Navi Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Pooja Basantani
Actively looking for a job change. 4.6 years in HR Operations. Skilled in Onboarding…
Experience
HR Service Delivery Analyst
Mar 2023 — Present · Navi Mumbai, IN
Facilitating seamless onboarding process, ensuring compliance and smooth employee transition.• Manage daily case counts, prioritize breaching cases, and ensure SLA compliance.• Sending daily productivity reports to keep the team aligned on performance.• Create and maintain training materials and documentation for HR processes and critical trackers (DMS, 3 by 3, Daily capacity, RCA, Operations) for comprehensive data oversight.• Led daily team huddles to address challenges and foster continuous improvement.• Auditing team performance and providing actionable insights for better outcomes.• Building dashboards and reports that support the team\'s decision-making process.
Education
Maharaja Sayajirao University of Baroda, Vadodara
Master of Commerce
2018 — 2020
Symbiosis Centre for Distance Learning
PGDBA
Maharaja Sayajirao University of Baroda, Vadodara
Bachelor of Business Administration - BBA
2015 — 2017
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.