Pooja B.
Information & Technology Onsite Manager
- Role
- IT Onsite Manager at Amazon
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Pooja B.
At Amazon, as an IT Onsite Manager, leveraging over a decade of experience in IT infrastructure and service delivery, the team ensures seamless end-user support and maintains a strong customer satisfaction rate above 95%. Expertise includes managing IT operations, delivering technology change initiatives, and optimizing processes to enhance efficiency and user experience. Previous roles, including as a Specialist Digital Workspace at Novartis, contributed to refining skills in IT infrastructure management and service delivery accountability across South Asia. Motivated by a mission to align technology solutions with business objectives, the focus remains on fostering innovation, improving operational workflows, and driving impactful IT transformations.
Experience
IT Onsite Manager
Jul 2023 — Present · Hyderabad, IN
Education
Punjab Technical University
Bachelor of Engineering - BE
2004 — 2008
Shaheed Udham Singh College of Engg. and Tech, Tangori
Bachelor of Technology (B.Tech.)
2004 — 2008
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