Pooja B.

About Pooja B.

Highly motivated team player with excellent interpersonal and customer relational skills, proven communication, market research, analytical, presentation skills and leadership qualities. My unique skill set, which spans Product, UX, Engineering, allows me to effectively balance the needs of users, stakeholders, and the business. I believe that collective wisdom is essential to success and I\'m always eager to learn from others and share my own experiences. My aim is to deliver the exceptional user experiences by solving the problems of the customers with the help of technology by understanding the pain points of the customers. Experience in Agile Product Development, Completed M.Tech from BITS PILANI (WILPS). Good experience in managing e-Governance projects.Strong understanding of information technology capabilities and dependencies, including platforms, content management, e-document strategies and process mapping. In depth knowledge on Use Cases,(SDLC). Core Areas-Digital Transformation -Robotics Process Automation(RPA)-Process Automation -Stakeholder Management -RISK Management -Cost Estimation -Change Management -Risk Asessment, Mitigation Plan -Process Re-engineering -Product Management -Business Analysis -Solution Delivery -Data Analytics -User Research -Use Case Scenarios -Customer Journey -Progress Metrices -Backlog Grooming -Priortization -Cross Functional Coordination -Agile, Scrum -SAAS -Process Improvement -Workflow Design, automation, Process improvement

Experience

1. Senior Manager Agile

   EXL

   Oct 2021 — Present · Noida, IN

Education

• Birla Institute of Technology and Science, Pilani

  Master’s Degree

• Guru Gobind Singh Indraprastha University

  Master’s Degree