Pooja Aggarwal
PMP | Strategic IT Program Leader | Innovator in Agile Delivery & BFSI/Healthcare & Life Science Solutions | Renowned for driving Business-Technology Synergy
- Role
- Partner - Customer Success Global Delivery at Apexon
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Pooja Aggarwal
Hello! I am Pooja Aggarwal, a dedicated professional with over 14.3+ years of extensive experience in Project/Program Management and Delivery Leadership. My journey has taken me through various domains, including BFSI, Media, Healthcare, and Retail, where I have successfully led cross-functional teams in delivering complex, enterprise-scale transformation initiatives. I am passionate about leveraging agile methodologies to enhance project outcomes and drive strategic alignment with business goals.Throughout my career, I have demonstrated a unique blend of technical acumen and managerial expertise, guiding teams through data migrations, application modernization, and digital banking solution rollouts. I pride myself on my ability to build high-performing teams, foster a culture of continuous improvement, and mentor talent to achieve their full potential. My recent achievement includes receiving the Best Project of the Year award for the successful delivery of an MVP product in March 2024.Key Achievements- Successfully delivered the Loanscape Program for the Bank Financing - Middle Office stream, focusing on data migration from multiple bank entities into GLASS (Global Loan Agency Steering System)- Championed the adoption of Agile best practices, resulting in a 70% improvement in team velocity and project delivery timelines- Implemented a robust project governance framework that improved project visibility and accountability, leading to an 80% reduction in project overruns.
Experience
Partner - Customer Success Global Delivery
Jun 2025 — Present
Leading global delivery and customer success for multiple strategic programs across the Life Sciences and Healthcare domain, managing cross-functional teams across India and the USA.• Intuitive Surgical – Managing a $1M+ enterprise transformation program for the Selective Merge Tool to enhance capabilities of Siemens Polarion, leading an 8+ member distributed team and driving end-to-end project delivery.• Merck – Overseeing $3M+ multi-stream cloud transformation initiatives involving Amazon Web Services infrastructure, including AWS Workspace, Control Tower & Landing Zone, Data Recovery & Resiliency Hub, Networking, Data Storage, AI/ML, and Data Science, managing a 10+ member global team.• Medtronic – Managing a $200K+ cloud infrastructure setup for AWS Control Tower & Landing Zone implementation, including secure account migration from Medtronic to MiniMed infrastructure, leading a 5+ member cross-location team.• Eli Lilly and Company – Leading a 7+ member UI/UX team for a $2.5M+ Clinical Control Tower initiative, supporting digital transformation in clinical operations.• Johnson & Johnson – Managing a $300K Clinical Operations Transformation program with a 3+ member India team, driving process improvements and operational efficiency.Highlights:• Successfully managing $7M+ portfolio of healthcare and life sciences programs, ensuring on-time delivery, client satisfaction, and revenue growth.• Leading multi-geography teams (India/USA) across cloud, data, AI/ML, and product engineering initiatives.• Driving strategic client engagement, delivery governance, and stakeholder management for Fortune 500 healthcare organizations.
Education
Truba Group of Institutes, Bhopal
Information Technology
Truba Institute of Engineering & Information Technology, Karod-Gandhi Nagar By-Pass Road, Bhopal-462036
BE, IT
2007 — 2011
Truba Group of Institutes, Bhopal
Bachelor of Engineering - BE, Information Technology
St. Theresa's Girls H.S School
Maths, Maths
2000 — 2007
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