Pooja Aggarwal

PMP | Strategic IT Program Leader | Innovator in Agile Delivery & BFSI/Healthcare & Life Science Solutions | Renowned for driving Business-Technology Synergy

Role
Partner - Customer Success Global Delivery at Apexon
Location
Mumbai, MH, IN
LinkedIn followers
500 followers

About Pooja Aggarwal

Hello! I am Pooja Aggarwal, a dedicated professional with over 14.3+ years of extensive experience in Project/Program Management and Delivery Leadership. My journey has taken me through various domains, including BFSI, Media, Healthcare, and Retail, where I have successfully led cross-functional teams in delivering complex, enterprise-scale transformation initiatives. I am passionate about leveraging agile methodologies to enhance project outcomes and drive strategic alignment with business goals.Throughout my career, I have demonstrated a unique blend of technical acumen and managerial expertise, guiding teams through data migrations, application modernization, and digital banking solution rollouts. I pride myself on my ability to build high-performing teams, foster a culture of continuous improvement, and mentor talent to achieve their full potential. My recent achievement includes receiving the Best Project of the Year award for the successful delivery of an MVP product in March 2024.Key Achievements- Successfully delivered the Loanscape Program for the Bank Financing - Middle Office stream, focusing on data migration from multiple bank entities into GLASS (Global Loan Agency Steering System)- Championed the adoption of Agile best practices, resulting in a 70% improvement in team velocity and project delivery timelines- Implemented a robust project governance framework that improved project visibility and accountability, leading to an 80% reduction in project overruns.

Experience

  1. Partner - Customer Success Global Delivery

    Apexon

    Jun 2025 — Present

    Leading global delivery and customer success for multiple strategic programs across the Life Sciences and Healthcare domain, managing cross-functional teams across India and the USA.• Intuitive Surgical – Managing a $1M+ enterprise transformation program for the Selective Merge Tool to enhance capabilities of Siemens Polarion, leading an 8+ member distributed team and driving end-to-end project delivery.• Merck – Overseeing $3M+ multi-stream cloud transformation initiatives involving Amazon Web Services infrastructure, including AWS Workspace, Control Tower & Landing Zone, Data Recovery & Resiliency Hub, Networking, Data Storage, AI/ML, and Data Science, managing a 10+ member global team.• Medtronic – Managing a $200K+ cloud infrastructure setup for AWS Control Tower & Landing Zone implementation, including secure account migration from Medtronic to MiniMed infrastructure, leading a 5+ member cross-location team.• Eli Lilly and Company – Leading a 7+ member UI/UX team for a $2.5M+ Clinical Control Tower initiative, supporting digital transformation in clinical operations.• Johnson & Johnson – Managing a $300K Clinical Operations Transformation program with a 3+ member India team, driving process improvements and operational efficiency.Highlights:• Successfully managing $7M+ portfolio of healthcare and life sciences programs, ensuring on-time delivery, client satisfaction, and revenue growth.• Leading multi-geography teams (India/USA) across cloud, data, AI/ML, and product engineering initiatives.• Driving strategic client engagement, delivery governance, and stakeholder management for Fortune 500 healthcare organizations.

Education

  • Truba Group of Institutes, Bhopal

    Information Technology

  • Truba Institute of Engineering & Information Technology, Karod-Gandhi Nagar By-Pass Road, Bhopal-462036

    BE, IT

    2007 — 2011

  • Truba Group of Institutes, Bhopal

    Bachelor of Engineering - BE, Information Technology

  • St. Theresa's Girls H.S School

    Maths, Maths

    2000 — 2007

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Pooja Aggarwal — Partner - Customer Success Global Delivery at Apexon in Mumbai, MH, IN | Unifers