Polly Radebaugh

Senior Research Operations Manager @Babbel

Berlin, DE
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Aug 2024 — Present

Senior Research Operations Manager @Babbel

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Berlin, DE

As a member of a three-person Research Operations team, my focus is on establishing and improving processes to ensure efficient user research which ultimately supports the product development process for 20+ product teams. In addition, I manage complex projects around data governance, knowledge management, chapter education and best practices, product team enablement to democratize research, internal communications focused on amplifying user research as well as partnering with other data gathering departments to ensure product teams understand and can take action on quantitative and qualitative user data.

EDUCATION

2008 — 2008

Waterford Institute of Technology

Web Design & Development

2012 — 2012

Cactus Languages

Elementary German Language 1,2 and 3, German Grammar and Conversation

2015 — 2015

The Goethe Institute Berlin

Course Completion, German B2

2012 — 2012

The Open University

Introduction to Retail Management and Marketing

2013 — 2013

German Language School (GLS), Berlin

German, Level B1, German Language

2018 — 2018

Carl Duisberg Center

Deutsch C1

2013 — 2013

Volkshochschule Berlin

Conversation Course, German Language

1989 — 1991

Whatcom Community College

Associates of Arts & Sciences, General Universtiy Preparation & Drug Abuse Counseling

1993 — 1995

Western Washington University

Bachelor of Arts, English Literature, German and Theater

SKILLS

ResearchDirect MailStrategic CommunicationsTrainingBrochuresStrategic Content DevelopmentWeb Content ManagementTeam LeadershipCopywritingProduct MarketingBrand AwarenessGraphic DesignCampaign ManagementWeb Content CreationProject ManagementManagementPublic SpeakingEvent ManagementOnline MarketingOnboardingSocial Media MarketingEnglishMarketing CommunicationsContent StrategyMarketing StrategyWeb AnalyticsMedia PlanningIntegrated MarketingContent Management Systems (Cms)PpcWebsite ManagementNewslettersTourismContent ManagementBudgetingMicrosoft OfficeOnline AdvertisingStrategic PlanningProduct DevelopmentEmail Marketing

ABOUT POLLY RADEBAUGH

Specializing in product and research operations: cross-functional collaborations, product development process, knowledge management, process improvement and building effective product feedback loops.• Curiosity and keen interest in discovering patterns, driving decisions from data and solving problems• A reliable, proactive and thorough working style, I am obsessed with following through to the completion of a project or task• Skilled in managing and leveraging complex relationships• A hands-on attitude – I am happy to get my hands dirty, dive into the data and learn continuously• Proven success in multi-tasking and thriving in a fast-paced environment• Broad experience of communications with an understanding of marketing principles and concepts, including performance analysis, project management and defining and reporting on KPI’s• Extensive background in managing complex projects, strategic planning and budgeting, proofreading and editing, organizational skills, documentation• My superpowers include taking initiative, collaborating, organizing and resourcefulness

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Polly Radebaugh — Senior Research Operations Manager at Babbel in Berlin, DE | Unifers