Polly Gleneck

About Polly Gleneck

Commercially focused leader who collaborates closely with marketing, customer success, and product teams to drive growth. My true passion lies in fostering an environment where we emphasize key outcomes and the journey of our customers through thoughtful strategies centered around customer advocacy. I firmly believe that by focusing on customer advocates, we can effectively lead business growth.Throughout my professional journey, I have wholeheartedly embraced the philosophy of \"progress over perfection.\" Instead of fixating on unattainable perfection or near-perfection, I believe in taking action and embracing mistakes as valuable learning opportunities. By doing so, we create an empowering environment that encourages individuals to explore new ideas, embrace challenges, and learn from their mistakes, ultimately leading to meaningful progress towards our goals. I highly value effort and resilience over the relentless pursuit of perfection.When I\'m not working, you\'ll find me in my happy place—exploring America\'s stunning National Parks, public lands, and oceans. I\'m all about traveling, hiking, painting, and just hanging out with my husband, Gabe, and sons, Parks and Miller.

Experience

1. Vice President, Global Customer Experience & Advocacy

   Syndigo

   Sep 2025 — Present

   Leading Syndigo’s Customer Experience & Advocacy engine — listen, act, amplify. Customers feel heard, their journeys get easier, and their wins are celebrated. From surveys and interviews to stories, reviews, and advisory boards, customer voices are turned into proof points that drive growth, retention, and market credibility. Inspired by customers, built for impact — with customers at the heart of every story.

Education

• The University of Alabama

  Bachelor of Applied Science (B.A.Sc.), Human Environmental Studies

  2008 — 2013

Skills

• Event Planning
• Strategic Communications
• Saas
• Solution Selling
• Marketing
• Sales
• Key Account Management
• Salesforce.com
• Customer Service
• Social Media Marketing
• Business Development
• Google Calendar
• Powerpoint
• Healthcare
• Social Networking
• Training
• Strategic Planning
• Account Management
• Leadership
• Teamwork
• Microsoft Excel
• Marketing Strategy
• Time Management
• New Business Development
• Microsoft Word
• Painting
• Outlook
• Microsoft Office
• Data Entry
• Google Docs
• Social Media
• Sales Operations
• Sales Management
• Lucidpress
• Public Relations
• Project Management
• Adobe Photoshop
• Presentation Skills
• Quickbooks
• Microsoft Powerpoint