Peter Murthwaite

Head of Customer Success Emea @NICE Actimize

Cambridge, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2020 — Present

Head of Customer Success Emea @NICE Actimize

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GB

Heading a Customer Success Management team working closely with Sales and other departments with the objective of driving Customer Success across the EMEA region.

EDUCATION

1978 — 1981

Birmingham City University

HND, Electronic Engineering

SKILLS

Start-UpsProgram ManagementStrategic PlanningSolution SellingProfessional ServicesSaasBusiness AnalysisSalesManagement ConsultingProduct MarketingConsultingPre-SalesSoftware DevelopmentBusiness IntelligenceAgile MethodologiesManagementProduct ManagementProduct DevelopmentSoftware Project ManagementCrmIT StrategyGo-to-Market StrategyStrategyRequirements AnalysisCloud ComputingLeadershipAmlIntegrationSdlcAnalyticsSolution ArchitectureInternational DevelopmentFraudEnterprise SoftwareEnterprise ArchitectureVendor ManagementStrategic Partnerships

ABOUT PETER MURTHWAITE

Passionate Advocate for Financial Crime Prevention | Expertise in Customer Success & Advanced Tech SolutionsDynamic and driven executive with a distinguished career in Financial Services software, specializing in Customer Success, sales, and service excellence. Proven record in spearheading the successful delivery of major, technically advanced business solutions—on time, within budget, and with lasting, measurable business impact. Extensive experience in Pre- and Post-Sales leadership (Regional Head level), with deep expertise in AML, Fraud, Trade Surveillance, Case Management, and other GRC areas. A strategic, articulate communicator who builds confidence across all phases of the sales cycle.Skilled in leading teams to achieve customer success and maximize value realization. Exceptional writing and presentation abilities; adept at crafting and delivering compelling value propositions for both technical and business audiences.Core Competencies: Financial Crime (Governance, Risk, and Compliance) within financial services organizations, Regional Director-level CRM and Professional Services leadership, Information Management, Program & Project Management, Product Management, Product Marketing, Channel Development.

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Peter Murthwaite — Head of Customer Success Emea at NICE Actimize in Cambridge, GB | Unifers