Bryan A.
Leading with Purpose | Building High-Trust Teams & Personally Driving Exceptional Client Experiences
- Role
- 195th Intelligence Surveillance Reconnaissance Group, Senior Enlisted Leader at California Air National Guard
- Location
- Livermore, CA, US
- LinkedIn followers
- 500 followers
About Bryan A.
I’m a customer-focused IT Service Management and Managed Services leader with over 25 years of experience spanning enterprise IT, federal programs, and military service.As Director of Managed Services Solution Architecture at Trace3, I lead a team of senior solution architects, acting as a trusted advisor to enterprise and federal clients. I help customers realize value through proactive governance, ITIL-aligned practices, and data-driven insights, while managing escalations and ensuring long-term satisfaction.Beyond industry, I continue to serve as a Senior Enlisted Leader in the U.S. Air Force and Air National Guard, where I hold an active Top Secret clearance and direct mission-critical communications and cyber programs. This background equips me with the credibility and operational mindset to support federal customers in achieving mission assurance.I am passionate about:> Driving customer success and value realization> Applying ITIL-aligned practices and ServiceNow ITSM frameworks> Building long-lasting client relationships across enterprise and federal accounts> Anticipating customer needs through data insights and proactive engagement
Experience
195th Intelligence Surveillance Reconnaissance Group, Senior Enlisted Leader
Nov 1998 — Present
Chief Master Sergeant Assigned to Beale AFB with the 195th Intelligence Surveillance Reconnaissance Group, Beale AFB
Education
University of California, Santa Cruz
Master's Certificate, Network Management
1995 — 1998
Community College of the Air Force
Associate of Arts and Sciences (AAS), Computer Science
Project Management Institute
PMP, Project Management Professional
Columbia College
BA, Business
2002 — 2004
American Military University
Master of Business Administration (MBA), Electrical, Electronics and Communications Engineering
2024
Community College of the Air Force
Professional Manager, CCAF PMC, Business Administration and Management, General
2016 — 2017
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.