Prempreeya McCaul
Athoc - Support Engineer Ii @BlackBerry
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WORK HISTORY
Athoc - Support Engineer Ii @BlackBerry
Maidenhead, GB
EDUCATION
Brunel University of London
BSc (Hons), Computer Science
Acton & West London College (formerly Ealing Tertiary College)
GNVQ Advanced, Information Technology
SKILLS
ABOUT PREMPREEYA MCCAUL
An Application Support Engineer with several years\' experience of 1st – 3rd line high-availability cloud based applications, servers, databases and business-critical support services on a wide portfolio of enterprise business and corporate applications, developed in a variety of technologies. Experience of working within the payments industry and PCI compliant environment. Responsible for the maintenance, ongoing development and availability of customer-facing “Payment-as-a-Service” application services with an excellent combination of Sys Admin, Application Engineering and DevOps skill set and a software development background. Work in a fast moving environment, prioritise and multi-task between resolving support issues and on projects. Together with a good working knowledge of scrum process, agile development, configuration, customisation and testing of ServiceNow application modules.Ability to quickly gain high-level understanding of new technology and development processes. Very organised with meticulous attention to detail. Proven flexibility in both attitude and approaches to work. ITIL qualified and SC Cleared (lapsed).
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