Peter Manzella
Sr Director, Cloud Operations @ServiceNow
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WORK HISTORY
Sr Director, Cloud Operations @ServiceNow
Responsible for leading a global organization consisting of the following teams:MSP / CSP - Sovereign Cloud SupportOperational ExcellenceKnowledge ManagementSystem AdministrationDatabase EngineeringChange ManagementCloud Migration Services / Hyperscalers
EDUCATION
Harvard University
N/A, Organizational Psychology / Human Behavior
Pepperdine Graziadio Business School
MBA, Tech Strategy / Organzational Development
SKILLS
ABOUT PETER MANZELLA
I am a seasoned Technology leader with over 30 years experience. I am currently with ServiceNow, where I oversee a global organization that delivers reliable, scalable, and secure cloud services to our enterprise customers globally. I am responsible for the operational excellence, knowledge management, system administration, database engineering, change management, self-hosted operations and cloud/hyper-scaler migrations team.My core competencies include network infrastructure, architecture, and engineering, public and private cloud engineering, datacenter procurement and management, disaster recovery and business continuity, and organizational development and leadership. I have extensive knowledge and experience in SDN, NFV, OpenStack, and other emerging cloud technologies, as well as significant international exposure. I hold an MBA from Pepperdine University and I am currently studying Organizational Psychology and Human Behavior at Harvard University. I am also certified in diversity, inclusion, and belonging, which reflects my passion for creating a culture of collaboration, innovation, and growth.
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