Manisha P.

About Manisha P.

Product and business leader specialized in building B2B Enterprise SaaS Products. Passionate about incubating new products and expanding mature products into new markets/use cases. 15+ years of experience in building, growing and scaling teams of high performers to drive innovation and deliver high quality results through data-driven decision making and scrappy execution. Strong leadership track record in delivering strategies to enter new markets that have led to a billion-dollar acquisition and building out global teams to win. Domain expertise in building platforms, creating expansion strategies, and building simple yet compelling user experiences for B2B SaaS users.Outside of work, I serve as the President, Board of Directors of The Mountaineers - an internationally known outdoor education, leadership and conservation non-profit with members. Specialties:1. Developing expansion strategies including incubating new business, expanding to new markets/use cases and M & A2. Mentoring, leading & growing global product management teams3. Turnkey customer-led & data-driven product management4. High impact public speaking, Analyst Relationships, PR representation on behalf of the company

Experience

1. VP Head of Product, Customer Experience Suite

   Qualtrics

   Jan 2019 — Present · Seattle, WA, US

   Currently leading the largest business / product for Qualtrics with multi-hundred-million revenue - leading product vision, product strategy, execution and team growth.Incubating and Scaling New Products: Incubated, launched, and scaled Location CX, transforming it into a multi-million-dollar revenue stream. Achieved a groundbreaking milestone as the first Qualtrics product to engage tens of thousands of users within individual companies, setting a new benchmark for adoption and customer impact.Strategic Leadership in Acquisitions: Designed and executed the strategy that expanded Qualtrics’ Customer Care portfolio into Conversational Intelligence. Authored the business case for the $1.125 billion acquisition of Clarabridge (October 2021), enhancing Qualtrics’ omnichannel feedback analysis capabilities and accelerating growth in a critical market segment.Influencing Industry Recognition: Orchestrated key analyst engagements and drove the development of impactful reports, positioning Qualtrics as a leader in Gartner’s Magic Quadrant and Forrester Wave. Strengthened market credibility, fueling greater customer trust and industry visibility.Building and Leading High-Performing Teams: Led a team of 25+ product managers through periods of change, rapid growth, and strategic pivots. Fostered a culture of data-driven decision-making, accelerated innovation cycles, and encouraged a mindset of calculated risk-taking and learning from failure.

Education

• COEP Technological University

  B.E., Computer Engineering

  1996 — 2000

• Savitribai Phule Pune University

  Bachelor of Engineering (B.E.), Computer Engineering

  1996 — 2000

Skills

• Software Development
• Scrum
• Software Project Management
• Crm
• Business Intelligence
• Algorithms
• Web Services
• Project Management
• Cloud Computing
• Software as a Service (Saas)
• Xml
• Agile Methodologies
• Sharepoint
• Software Design
• Customer Relationship Management (Crm)
• C#
• Resource Management
• Program Management
• Agile Project Management
• Distributed Systems
• Enterprise Software
• Enterprise Architecture
• Saas