Perry Fletcher
Executive Search Resource Planning, Ai, Data & Analytics Recruitment Expert @Douglas Jackson
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WORK HISTORY
Executive Search Resource Planning, Ai, Data & Analytics Recruitment Expert @Douglas Jackson
I help organisations hire executive and managerial talent across Customer Contact, specialising in Operational Support, Analytics, Resource Planning, AI, Data, Marketing, Transformation, Workforce Management, and Customer Insights. I focus on placing leaders who drive measurable performance and long-term impact.Douglas Jackson has successfully placed Director, Managerial, and specialist analytical roles across Finance, Banking, Insurance, Retail, Travel, Utilities, Online, Consumer Goods, Telecommunications, Outsourcing, SAAS, Professional Services, and Consultancy providers with some of the UK\'s leading brands.Selected assignments include:Operational Support Director for a BPO OutsourcerHead of Forecasting for a global services businessSolutions Delivery Consultant for a B2B SAAS SupplierChief Customer Officer for an Electric Vehicle Charging CompanyOperations Director for a Utilities WholesalerCustomer Insight Director for a specialist consulting organisationHead of Billing and Collections for a B2B Utility businessResource Planning and Forecasting Director for a top-tier utility providerContact me on 01•••••••78, email P••••@douglas-jackson.com, or book a call here: https://calendly.com/perry-fletcher/discoverypf
EDUCATION
University of Wolverhampton
Bachelor's degree, Business Management
SKILLS
ABOUT PERRY FLETCHER
I help CXOs hire impactful, diverse leaders in Operational Support, including Resource Planning, Analytics, Insight, Data, Tools, and AI. Since 2020, I’ve maintained a 100% fill rate on all retained assignments, consistently placing senior talent who drive transformation and measurable operational performance from day one.I specialise in stakeholder relationship management, talent mapping, and navigating the challenges of customer-focused operations. By combining deep market insight with a consultative approach, I deliver value beyond recruitment, advising on talent availability, market trends, and organisational design.I’ve partnered with leaders across Utilities, Insurance, SaaS, Housing, Travel, and Retail. The professionals I place go on to lead high-performing teams, optimise resources, and leverage data and AI to improve customer experience and operational outcomes, supporting sustainable growth and long-term success.Recruitment is more than filling roles; it is about shaping futures. I work closely with clients and candidates, offering honest advice, insight, and guidance to ensure every hire is impactful, long-lasting, and strategically aligned.Core Expertise Executive Search and Recruitment Strategy Resource Planning and Workforce Management Data, Analytics and Insight Leadership Hiring (Director and Chief-level) Market Intelligence and Talent Mapping Stakeholder Engagement
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