Prashanth Kumar Akula

About Prashanth Kumar Akula

As an AVP-IT delivery / Global Delivery Head with 16 years at Accenture and 22+ years overall in IT services, I bring deep expertise in system integration, large-scale outsourcing, digital & cloud transformation, service delivery management, and contract/financial governance.I have consistently delivered multimillion-dollar IT application and managed services programs, ensuring seamless operations, optimized performance, and high availability across industries such as finance, insurance, telecom,healthcare, and sustainability.Key Areas of Expertise & Achievements:Service Delivery Management (ITSM & SRE) – Directed enterprise-scale AMS, infra, and end-user support operations, embedding ITIL frameworks, incident/change/problem management, SLA/OLA governance, and automation-driven ITSM to improve service resilience and client satisfaction.End-to-End Service Transitions & Mobilizations – Led due diligence, operating model setup, knowledge transfer, and offshoring for large-scale outsourcing programs, enabling seamless stakeholder experience with minimal disruption.GCC Setup & Expansion in India – Helped organizations establish Global Capability Centers by defining transition roadmaps, operating models, governance structures, and transformation plans to ensure long-term scalability and compliance.Regulatory & Compliance Leadership – Delivered projects aligned with BFSI, data privacy, and DPDP Act mandates, ensuring data governance, cataloging, and regulatory audit readiness.Hybrid IT & Cloud Delivery – Managed applications across Microsoft and Azure platforms, driving modernization, scalability, and secure delivery in regulated environments.Data-Driven Transformation – Spearheaded Qlik & Talend integrations for data ingestion, quality, and analytics, enabling real-time decision-making.Next-Gen Delivery Models – Shaped POD/Studio hub-and-spoke governance frameworks, embedding automation and accelerators to boost productivity and achieve 20% uplift in RPP (Revenue Per Person).Financial & Program Management – Hands-on in budgeting, forecasting, and resource planning, realizing significant cost savings while driving business growth.Alongside delivery leadership, I excel in pre-sales and stakeholder engagement, working closely with CXOs to align technology investments with business priorities. I blend strategic vision with executional rigor, helping enterprises scale through digital transformation, GCC establishment, and managed services excellence.

Experience

1. Avp- Delivery

   Quadrant Technologies

   Jan 2026 — Present · Warangal, IN

   Responsible for end-to-end delivery of strategic client accounts across the US and Middle East, ensuring high-quality, on-time, and on-budget outcomes.​-Grow the Microsoft account portfolio by increasing billable roles, driving value-added initiatives, and embedding AI-led solutions within client engagements.​-Accelerate Quadrant’s Tier-2 office footprint by ramping billable roles, optimizing capacity, and strengthening local delivery governance.​-Improve profitability of all assigned client accounts through proactive cost optimization, utilization management, and commercial rigor-Build and scale Salesforce delivery capability, enabling cross-sell/upsell opportunities and tighter integration with existing Microsoft and data platforms.​

Education

• University of Madras

  MSc(IT)

  2001 — 2003

• Kakatiya University, Warangal

  B.C.A

  1998 — 2001

• Jindal Global Business School (JGBS)

  Master of Business Administration

• Central Board of Secondary Education

  10th

  1995 — 1996

Skills

• Testing
• C#
• .net
• Xml
• Database Design
• Sql
• Asp.net
• User Acceptance Testing
• Software Development
• Scrum
• Biztalk
• Jsp
• IT Service Management
• Change Management
• Microsoft Sql Server
• Iis
• Visual Basic
• Sharepoint Administration
• Java
• Itil Process
• Agile Project Management
• Requirements Gathering
• Business Analysis
• Problem Management
• Pmp
• Vss
• Java Enterprise Edition
• Enterprise Architecture
• Vb.net
• Incident Management
• Wcf
• Sdlc
• Solution Architecture
• Microsoft Office Sharepoint Server
• Agile Methodologies
• Ssrs
• Databases
• Project Management
• Web Services
• Systems Analysis