Phillip Aiken
- Role
- Battery Expert Device Repair Technician Manager at Batteries Plus
- Location
- Chesapeake, VA, US
- LinkedIn followers
- 500 followers
About Phillip Aiken
OWNER OF REPAIR X -Built my own product from scratch and started my own company and…
Experience
Battery Expert Device Repair Technician Manager
Aug 2022 — Present
Performed a customer facing sales and service position requiring technical expertise and customer service skills - Troubleshoot, diagnose, repair cell phones and tablets plus responds and triages customer support request calls - Entered issues and resolutions into a ticketing system (Repair Q) in order to send to RMS system (POS system)- Interfaced directly with customers-sold merchandise, installed batteries cars and various other customer items - Trusted by management for fast repairs in a very busy and high traffic store which was also short staffed - Determined to be the best-met and exceeded service and merchandise sales goals on a weekly basis (consistent #1 or #2 spot on weekly leaderboards for top sales)- Completed initial training and obtained the company’s “Wise - Level 2 Repair Certification”
Skills
- Sales
- Drawing
- Leadership
- Marketing Strategy
- Sales Presentations
- Creative Writing
- Computer Repair
- Technology Software
- Artistic Vision
- Facebooking
- General Problem Solving
- Photoshop
- Digital Illustration
- Epublisher
- Online Marketing
- Christian Theology
- Book Sales
- Computer Graphics Design
- Apple Os
- Publishing
- Social Networking
- Ibooks Author
- Powerpoint
- Illustrator
- Freelance
- Published Author
- Ios
- Graphic Design
- Team Leadership
- Ebay Sales
- Customer Satisfaction
- Profit
- Tech Savy
- Budgets
- Microsoft Word
- Itunes
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