Patrick McMillan

About Patrick McMillan

Strategic Product Leadership Driving Healthcare Technology Innovation Visionary Product Management Executive with over 20 years transforming healthcare technology through strategic innovation and data-driven solutions. Proven track record of delivering high-impact initiatives that optimize operational efficiency, reduce costs, and enhance patient experiences. Key Strengths • Secured $100M+ in capital funding through compelling business cases • Drove $60M in cost management savings via strategic product roadmaps • Expert in CRM, Salesforce implementations, and Scaled Agile methodologies • Specialized in healthcare technology, telephony, and digital transformation Leadership Impact As Executive Director of Product Management at CVS Health/Aetna, I\'ve: • Pioneered hybrid organizational models unifying Product and Development teams • Led comprehensive product strategies accelerating time-to-market • Implemented cutting-edge technologies like Robotics Process Automation (RPA) • Cultivated high-performance teams with exceptional employee retention Professional Philosophy I excel at bridging technical complexity and business strategy, creating innovative solutions that drive measurable organizational value. My approach combines strategic thinking, cross-functional collaboration, and a relentless focus on customer experience. Passionate about leveraging technology to revolutionize healthcare delivery, I\'m committed to developing product solutions that improve patient outcomes and operational efficiency. Seeking opportunities to drive digital transformation and strategic product innovation in dynamic healthcare and technology environments.

Experience

1. Executive Director, Product Management

   CVS Health

   Jan 2022 — Present · Jacksonville, FL, US

Education

• Columbia College

  Bachelor's Degree

• Columbia College

  Master of Business Administration - MBA

• Florida State College at Jacksonville

  Associate of Science (A.S.)

• N.B. Forrest High School

  High School

Skills

• Health Insurance
• Management
• Quickbase
• Project Management
• Project Portfolio Management
• Video
• Scaled Agile Framework
• Program Management
• User Interface Design
• Leadership
• Vendor Management
• User Acceptance Testing
• Consulting
• Team Building
• Commercials
• Event Management
• Process Improvement
• Genesys
• Business Requirements
• Crm
• Pmo
• Sdlc
• Social Media Marketing
• Entrepreneurship
• Small Business Marketing
• Insurance
• Genesys Framework
• Television
• Strategic Planning
• Cloud Computing
• Salesforce.com Implementation
• Salesforce.com
• Agile Methodologies
• Customer Service
• Product Management
• Social Networking
• Project Delivery
• Experienced Business Analyst
• Video Production
• Entertainment