Phil Jarvis
Chief Information Officer @World Emblem™
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WORK HISTORY
Chief Information Officer @World Emblem™
Georgetown, TX, US
World Emblem is the world\'s largest patch producer in the world focused on creating high-quality custom apparel decorations using state-of-the-art equipment, the latest technology, innovation, and creativity. I have the privilege of leading a high-performing team of IT professionals managing relationships with numerous vendor partners and consultants. We’ve focused on delivering top-notch production and customer support to ensure the highest quality of service. Highlights-Revenue has grown by 160% and continues to scale-Reduced e-tickets by 75% from 800 to 200 per week-Successfully maintained a low count of open tickets per week-Optimized efforts with a strategic balance of 70% development and 30% support-Led comprehensive system overhauls across various domains, including eCommerce, ERP, CRM, Contact Center, Colocation Facilities, and Embroidery/Print/Laser.My role involves delving into the intricacies of each challenge, consistently aiming to figure out the root cause and drive effective, efficient solutions. It\'s a dynamic journey at World Emblem, where adaptability, innovation, and a customer-centric approach fuel our success.
EDUCATION
Northwestern University - Kellogg School of Management
Attended Executive MBA Program
Central Michigan University
BS, Computer Science
SKILLS
ABOUT PHIL JARVIS
30+ year leader of technology, systems, and teams. CIO at World Emblem, the world’s leading supplier of high-quality custom apparel decorations. Passionate about bringing IT to the strategy table for big business transformation and growth.BackgroundMy journey in tech began when personal computers were just making their way into schools.I launched my career as a mainframe contract programmer, navigating the realms of personal computing and networking. Over time, I shouldered heightened responsibilities and assumed leadership roles, going on to lead multi-national teams of 200+ members for a spectrum of enterprises, ranging from startups to Fortune 100 giants, in 8+ countries across the globe.TodayI am the Chief Information Officer at World Emblem, the largest patch producer in the world. I’ve overseen and have had my hands in everything from custom software development to security to the design of scalable systems. Unique strengths revolve around helping high-growth companies like World Emblem with big dreams scale to new heights and leading “build from scratch” (or “repair from scratch”) technology infrastructure transformation projects.Above all, I’m passionate about building tech-centric cultures that balance results with authenticity. There’s little I value more than helping individuals become leaders and impact a business in a real way.Reach out to me for any of the following-Aligning IT roadmaps with scalable business growth-Building high-performing, customer-centric teams from scratch-Operations experience in mergers and acquisitions-Retail, direct selling, manufacturing, software, and consulting“None of us is as smart as all of us.” - Ken B••••••••@worldemblem.com
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