Phillip R. Jarpa

About Phillip R. Jarpa

Mining trucks in Germany. Branding entrepreneur in Chile. Amazon programs reaching millions globally.My career hasn\'t followed a straight line. That taught me to stay curious, build trust across different contexts, and understand what drives decisions. Technology and strategy are table stakes. What sets me apart is bridging cultures and turning complexity into momentum.Currently leading partner marketing programs at Amazon. Previously delivered $48M in efficiencies at AWS and transformed customer experience across Canada, Brazil, and Mexico (35% retention improvement). I work backwards from what stakeholders need, design for adoption, execute with discipline.My approach combines program rigor with marketing instincts. I think in value propositions and customer journeys, which means the programs I build get implemented and sustained. As a musician, I learned early to listen for harmony in complexity. That instinct shows up in how I balance strategic vision with operational reality.15+ years leading programs and teams across B2B/B2C markets in US and LATAM. Built and led teams at Amazon, AWS, and Kimberly-Clark. Founded a consultancy spanning five countries. Chilean/American, trilingual (English/Spanish/Portuguese). Penn State MBA. AWS Certified AI Practitioner.Happy to connect about strategic program leadership, customer-driven transformation, and building programs that work across markets and cultures.

Experience

1. Sr Manager, Global Operations - Marketplace Support

   Walmart Marketplace

   Dec 2025 — Present · Bellevue, WA, US

Education

• Pontificia Universidad Católica de Valparaíso

  Ingeniería Comercial, Marketing y Finanzas

• Penn State University

  MBA, Marketing & Strategic Leadership

  2008 — 2010