Pj Ramos
Technical Support Leader ★★★ Experienced and data-driven Technical Support Engineer with excellent customer rapport, team building and mentoring skills
- Role
- Technical Support Engineer, Tier 3 at SoundThinking
- Location
- San Jose, CA, US
- LinkedIn followers
- 500 followers
Information TechnologyView LinkedIn profile
About Pj Ramos
Strong interdepartmental relationships for superb customer care. Goals to routinely…
Experience
Technical Support Engineer, Tier 3
Jan 2016 — Present · Newark, CA, US
Education
De La Salle University
Bachelor of Arts (B.A.)
Skills
- Project Management
- Salesforce.com
- Troubleshooting
- Wireless
- Team Building
- Management
- Security
- Technical Support
- Budgets
- Telecommunications
- Analysis
- Program Management
- Jira
- Vendor Management
- Arcgis
- Business Development
- Product Management
- Integration
- Networking
- Microsoft Excel
- Team Leadership
- Crm
- Customer Service
- Mysql
- Strategy
- Linux
- Cloud Computing
- Training
- Confluence
- Leadership
- Saas
- Cross-Functional Team Leadership
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