Piyush Wasonn
Founder | LinkedIn Top Voice | CSM® | CSPO®| Customer-Centric Leader | Driving Exceptional Experiences & Data-Driven Growth | 15+ years in Customer Support & Professional Services
- Role
- Founder at The Calm Cup
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Piyush Wasonn
Hello, I\'m Piyush, a customer-centric leader with 16+ years of experience in customer support and Professional services. My passion lies in leveraging empathy to guide decision-making in challenging situations, always backed by data and facts. Throughout my career, I\'ve cultivated a deep understanding of driving customer satisfaction and loyalty by creating exceptional customer experiences. I take pride in building impactful relationships with customers, understanding their needs and expectations, and provide solutions that consistently exceed them. I strongly believe in using data to make decisions. I use data insights to drive business growth, improve customer satisfaction, and make operations more efficient. I trust data to guide decisions and keep improving performance. Along with my expertise in customer experience, I\'m a people-focused leader who values employee engagement and positive leadership. I\'m committed to creating a collaborative, growth-driven, and innovative workplace. Seeing my team thrive and succeed gives me great satisfaction. If you\'re seeking a dedicated, customer-focused leader who is enthusiastic about delivering outstanding experiences and nurturing a culture of engagement and collaboration, I\'d be delighted to connect, and you can also reach out to me so I can contribute to the growth opportunities at your company.
Experience
Founder
Mar 2025 — Present · Gurugram, IN
Education
Institute of Management Technology, Ghaziabad
Post Graduate Program in Management
2022 — 2023
EIILM University
Bachelor's degree
2009 — 2012
Skills
- Business Intelligence
- Operating Systems
- Help Desk Support
- Mcitp
- Windows
- Sql
- Citrix
- Databases
- Technical Support
- Team Leadership
- Computer Hardware
- Networking
- Software Installation
- IT Service Management
- Windows 7
- Team Management
- Crm
- Itil
- Active Directory
- Windows Server
- Ccna
- Microsoft Sql Server
- Vmware
- Iis
- Troubleshooting
- C
- Microsoft Office
- Incident Management
- Customer Relationship Management (Crm)
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