Piyush Verma

Customer Success| $1.25M+ ARR | Adoption | Retention | Renewals | SAAS| Visionary leader | 8+ Years in Customer Success| Open to Relocation India

Role
Assistant Manager-customer Support & Success at MyOperator
Location
Ghaziabad, UP, IN
LinkedIn followers
500 followers

About Piyush Verma

I’m a results-driven Senior Manager – Customer Success with over a decade of experience in SaaS and B2B environments, helping organizations enhance customer satisfaction, retention, and overall business growth.I specialize in customer onboarding, adoption, renewals, and account expansion, using data-driven strategies to deliver measurable outcomes and long-term customer value. I’ve successfully led and mentored customer success teams, fostering collaboration, ownership, and performance excellence.Recognized for my leadership, empathy, and solution-oriented mindset, I’m passionate about transforming customer relationships into strategic partnerships that drive mutual success. Beyond work, I mentor and coach individuals to help them grow personally and professionally — an experience that deeply influences my people-centric leadership style.Always open to connecting with professionals passionate about customer success, leadership, and sustainable growth.

Experience

  1. Assistant Manager-customer Support & Success

    MyOperator

    Jan 2026 — Present

Education

  • HimalayanUniversity

    Bachelor's degree

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Piyush Verma — Assistant Manager-customer Support & Success at MyOperator in Ghaziabad, UP, IN | Unifers