Piyush Pandey

About Piyush Pandey

With over three years as Cluster Head of Sales & Operations at Lotus Electronics, I focus…

Experience

1. Cluster Head Sales & Operations

   Lotus Electronics

   Sep 2021 — Present · Raipur, IN

   Develop and implement sales strategies in my cluster to increase revenue and profitability.• Supervise and train sales staff to provide excellent customer service and achieve sales targets.• Ensure the stores are well-stocked with the latest products and technology.• Monitor inventory levels at all stores to maintain optimal stock levels.• Analyze sales data to identify trends and opportunities for improvement.• Conduct regular store audits to ensure compliance with company policies and procedures.• Work closely with vendors to negotiate local promotions & Marketing activities.• Coordinate with marketing teams to create effective advertising and promotional campaigns.• Ensure that safe and clean store environment is maintained for customers and staff.• Ensure that all customer complaints and issues are resolved in a timely and professional manner.• Monitor and manage Cluster store expenses to meet budget targets.• Develop and maintain positive relationships with key stakeholders, including customers, vendors, and employees.• Conduct regular performance evaluations and provide feedback to staff.• Continuously evaluate and improve store operations and procedures.• Stay up-to-date with industry trends and technological advancements.• Develop and implement staff training programs to improve product knowledge and sales skills.• Create and maintain a positive and productive work culture.• Implement and maintain effective inventory management processes.• Analyse financial statements and develop action plans to improve profitability.• Ensure compliance with legal and regulatory requirements.