Piyush Khanna
Vice President, Customer Care Service Line at Genpact
- Role
- Vice President at Genpact
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Piyush Khanna
23+ years professional pedigree – including [24]7.ai, Cisco, Microsoft, Motorola – delivering next-gen AI-based cloud services and flagship on-prem solutions• Currently handling AI-led Tech growth strategies and Thought leadership for the Customer Care service line at Genpact• Previously, held global product ownership for [24]7.ai’s SaaS-based CX product portfolio and Cisco’s Contact Center (Enterprise, SaaS routing + voice platform) • Key skills – Product leadership, thought leadership, strategy and innovation• Master Blackblot Product Management Professional™
Experience
Vice President
Aug 2024 — Present · Bengaluru, IN
Education
Mahatma Gandhi Missions College of Engineering & Technology
B.E., Electronics and Telecommunication
1995 — 1999
Symbiosis Institute of Telecom Management
PGDTM, Systems
1999 — 2001
Sherwood College, Nainital
High School
1987 — 1994
Skills
- Android
- Mobile Communications
- Mobile Technology
- Telecommunications
- Embedded Systems
- Mobile Devices
- Embedded Software
- Unix
- Cloud Computing
- Wireless
- Testing
- Team Management
- Clearcase
- Enterprise Software
- Cdma
- Agile Methodologies
- C
- Software Engineering
- 3g
- Gsm
- Mobile Applications
- Product Management
- Webkit
- Software Development
- Leadership
- Lte
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