Piyush Gupta
Customer Service Associate @McDonald's
Signup · Get unlimited contacts
WORK HISTORY
Customer Service Associate @McDonald's
Dundee, GB
Served 100+ customers per shift with accuracy and professionalism, ensuring a consistently positive dining experience and maintaining a customer satisfaction rate above 95%. • Resolved service issues promptly, reducing complaint resolution time and improving repeat customer visits. • Collaborated with kitchen and front-of-house teams to streamline operations during peak hours, improving order delivery speed by 15%. • Maintained high standards of hygiene and safety in line with company and regulatory requirements.
EDUCATION
Acropolis Group of Institutions
Bachelor of Business Administration - BBA
University of Dundee
Master's of Science in Business Analytics
ABOUT PIYUSH GUPTA
I am a Business Analyst who believes data is more than just numbers; it’s a story waiting to be told. With a strong foundation in Business, Statistics, and Analytics, I specialise in uncovering insights that drive smarter decisions.I have worked hands-on with Python, SQL, Excel, Power BI, Tableau, and R, delving deep into sales performance, profit margins, and KPIs to transform raw data into actionable strategies. My approach blends technical expertise with business acumen, helping organisations not just track performance but anticipate trends and identify growth opportunities.Most recently, I completed my internship at The iOutlet, a leading e-commerce company in the refurbished tech sector, where I built KPI dashboards, analysed marketing performance, and presented insights that informed leadership decisions. This experience sharpened my ability to connect analytics with business impact.What excites me is solving real-world problems, whether it’s forecasting demand, optimising operations, or finding hidden patterns in complex datasets. Looking ahead, I aim to apply these skills across various industries, enabling businesses to make informed, evidence-based decisions with confidence.Outside of work, you can find me on a cricket pitch, exploring new tech tools, and fuelling my creativity with a slice of pizza.Skills & Strengths: Data Analysis | SQL | Python | Power BI | Tableau | Advanced Excel | Problem-Solving | Storytelling | Generative AI | AWS
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.