Piyush Gopal
P&L Ownership | Digital Transformation | Consulting & Advisory | Global Business Services (GBS) | CPG | Insurance | BFS
- Role
- Lead Client Partner at Genpact
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Piyush Gopal
25 years of experience, majority at Genpact (NYSE:G), solving client problems that are at the intersection of business, process and technology. Proficient at conceptualizing, structuring and delivering transformation engagements.
Experience
Lead Client Partner
Apr 2025 — Present
Responsible for managing client relationships in the Consumer Goods Unit (Food & Beverages, Beauty & Luxory), enabling SG & A reduction, revenue growth, working capital improvement and best-in-class NPS for our clients. I am responsible for- Managing the P&L, and leading global, cross-functional business teams to grow the business- Advising the client CXOs to identify AI-led transformational opportunities- Leveraging fit for purpose technologies, operating models and commercial models to generate business impact- Growing alliances with a partner ecosystem that includes leading tech companies and industry advisors & analysts- Providing thought leadership towards the Genpact Next strategy
Education
St. Xavier's College
B.A., Economics
1995 — 1998
FORE School of Management, New Delhi
PGDBM, Marketing
1998 — 2000
Skills
- Account Management
- Change Management
- Bpo
- Business Development
- Strategy
- Process Excellence
- Business Process Re-Engineering
- Process Improvement
- Business Process Outsourcing (Bpo)
- Business Process Improvement
- Management
- Pre-Sales
- Transition Management
- Business Transformation
- Crm
- Offshoring
- Program Management
- Relationship Management
- Outsourcing
- Six Sigma
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.