Piyush Surkar
Specialist – Sales Operations | Business Operations & Analytics | Salesforce, Excel, Microsoft Office | Driving Deal Velocity & Operational Excellence | Dell Technologies
- Role
- Specialist Sales Operations(I4) at Dell Technologies
- Location
- Nagpur, MH, IN
- LinkedIn followers
- 500 followers
About Piyush Surkar
Sales Operations and Revenue Operations professional with 4+ years of experience supporting global enterprise sales teams at Dell Technologies. I specialise in enabling faster, high-quality deal closures by combining deep quoting expertise, strong process knowledge, and data-driven execution across LATAM, AMER, EMEA and APJ regions. My work focuses on: • Sales & Revenue Operations (Hardware and Software quoting) • Deal support, escalations, and complex pricing scenarios • Process optimisation and quality improvement • Salesforce, Power BI, Advanced Excel, and Smartsheet • KPI tracking, productivity optimisation, and audits • Cross-functional collaboration with Sales, Finance, and Onshore stakeholders • Team training, onboarding, and knowledge transfer Consistently recognised as a top performer, I have: • Ranked #1 across LATAM ARQ and top 3 globally • Maintained ~98% quality scores while exceeding productivity targets • Led team-wide ARQ and quoting trainings • Managed critical escalations contributing to high-value deal closures I thrive in fast-paced, high-pressure environments and enjoy simplifying complex operations into scalable, efficient processes that directly impact revenue. Interested in opportunities across: Sales Operations | Revenue Operations | Business Operations
Experience
Specialist Sales Operations(I4)
Jun 2024 — Present · Bengaluru, IN
Supported enterprise and strategic sales teams across LATAM and AMER regions, managing high-volume hardware and software quoting operations• Ranked #1 across LATAM ARQ and among top 3 performers globally through consistent delivery, quality, and speed• Maintained ~98% quality score while exceeding productivity benchmarks (>100%)• Owned and resolved complex and escalated deal requests, ensuring SLA adherence and customer satisfaction• Delivered ARQ and quoting process training to entire regional teams, improving overall efficiency and capability• Built and tracked operational KPIs using Excel and Power BI for performance insights and continuous improvement• Collaborated cross-functionally with Sales, Finance, and Onshore teams to streamline workflows and reduce turnaround time
Education
School Of Scholars CBSE
Science
2015 — 2017
St. Francis Institute Of Technology
BE - Bachelor of Engineering, Information Technology
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