Piyush Sadaphule
Senior technical support executive
- Role
- Senior Technical Support Executive at Wovv Technologies
- Location
- Thane, MH, IN
- LinkedIn followers
- 500 followers
About Piyush Sadaphule
Collaborated with developers in debugging code errors in order to resolve application bugs quickly.Provided technical guidance to users on application-related issues, including installation,configuration, upgrades and troubleshooting.• Work with developers and IT teams to troubleshoot data or performance problems.• installing and updating software in new server and maintaining the performance of software.• Developed SQL Queries in SQL Server Management Studio.• Monitored running database server and performed tuning techniques.Installed, configured, upgraded and managed multiple databases on various platforms includingOracle, SQL Server and MySQL.• Optimized SQL queries and stored procedures, reducing execution time by significant percentages.• Provided technical assistance and guidance to junior team members when required.• Provided remote technical assistance using remote access tools such as GoToAssist or TeamViewer.• Optimized existing queries for better performance using SQL query tuning techniques.• Created database objects such as tables, views, stored procedures in MS SQL Server.Maintained detailed records of application support activities and documented solutions to commonproblems.• Provided application support and maintenance for clients, troubleshooting any issues that arose.• Provided technical support for software applications related to trading securities online.• Maintained existing applications, resolved technical issues and provided user support.• Configured & Handling SFTP and FTP.
Experience
Senior Technical Support Executive
Feb 2022 — Present · Navi Mumbai, IN
Collaborated with developers in debugging code errors in order to resolve application bugs quickly.Provided technical guidance to users on application-related issues, including installation,configuration, upgrades and troubleshooting.• Work with developers and IT teams to troubleshoot data or performance problems.• installing and updating software in new server and maintaining the performance of software.• Developed SQL Queries in SQL Server Management Studio.• Monitored running database server and performed tuning techniques.Installed, configured, upgraded and managed multiple databases on various platforms includingOracle, SQL Server and MySQL.• Optimized SQL queries and stored procedures, reducing execution time by significant percentages.• Provided technical assistance and guidance to junior team members when required.• Provided remote technical assistance using remote access tools such as GoToAssist or TeamViewer.• Optimized existing queries for better performance using SQL query tuning techniques.• Created database objects such as tables, views, stored procedures in MS SQL Server.Maintained detailed records of application support activities and documented solutions to commonproblems.• Provided application support and maintenance for clients, troubleshooting any issues that arose.• Provided technical support for software applications related to trading securities online.• Maintained existing applications, resolved technical issues and provided user support.• Configured & Handling SFTP and FTP.
Education
University of Mumbai
Master's degree
2019 — 2021
University of Mumbai
Bsc IT
2016 — 2019
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