Piyush Ranjan
Software Developer (Java) | Real-World Project Experience | DSA Expert | JSP/Servlets | SQL | 5★ HackerRank |
- Role
- Java Software Developer at Asfera Technologies
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
Experience
Java Software Developer
Apr 2024 — Present · New Delhi, IN
Developed and customized key modules in Convoque Call Center Software, including C-Form creation, disposition reports, and bulk number upload features using Java, JSP, and JDBC. Automated manual client tasks, reducing average configuration time by over 80%, significantly improving service delivery speed. Acted as the technical point of contact for clients, explaining software workflows and providing ongoing support and training during onboarding.Improved reporting accuracy by creating dynamic, filterable dispositionreports, enabling clients to better analyze agent performance. Enhanced the user interface and usability of client modules throughconsistent feedback loops and front-end updates using JSP and CSS.
Education
Aryabhatta Knowledge University, Patna
Bachelor of Technology - BTech
2019 — 2023
Motihari College of Engineering
Bachelor of Technology - BTech
2019 — 2023
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