Piyush Kumar
Associate Consultant @Tata Consultancy Services
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WORK HISTORY
Associate Consultant @Tata Consultancy Services
London, GB
Acted as Salesforce Technical Lead/Architect for UK & Australia Banking & Finance projects, delivering scalable Salesforce Experience Cloud and Service Cloud solutions.• Served as Salesforce Lead for an Australian multinational bank; delivered large-scale Salesforce Service Cloud implementation with high-volume data processing.• Led solution design for repayment and bursary modules, integrating Salesforce with core banking systems.• Designed enterprise-level data models, security models, and process automation strategies.• Designed Case management in Salesforce.• Collaborated with client stakeholders, product owners, and delivery teams to align technical solutions with business goals.• Provided architectural governance, code review, and mentoring for global Salesforce teams.
EDUCATION
B.D. Public School, Patna
High School, PCM
LAXMI DEVI INSTITUTE OF ENGINEERING AND TECHNOLOGY
Engineer’s Degree, Computer Science
SKILLS
ABOUT PIYUSH KUMAR
Salesforce Technical Lead with 10+ years of experience leading end-to-end Salesforce implementations across Banking, Finance, and SaaS domains. Proven expertise in enterprise architecture, scalable solution design, and managing cross-functional teams to deliver high-quality Salesforce Sales, Service, and Experience Cloud solutions. Skilled in stakeholder engagement, architecture governance, and driving digital transformation initiatives.
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